Shipping Policy
1. Wedding Albums (Physical Products)
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Order Processing: Orders are processed once payment is received and album design is finalized/approved by the client.
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Production Timeline: Designing and printing usually takes 2–4 weeks, depending on customization.
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Shipping Time: Delivery within India typically takes 5–10 business days after printing is complete. International delivery timelines may vary based on destination and customs clearance.
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Shipping Charges:
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Domestic shipping charges (if applicable) will be communicated at checkout.
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International shipping charges vary by location and will be shared before confirmation.
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Tracking: A tracking number will be provided once the album is dispatched.
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Delays: We are not responsible for delays caused by courier companies, customs, or unforeseen circumstances.
2. Lightroom Presets & Website Templates (Digital Downloads)
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Delivery Method: Delivered via secure download link sent to the email address provided at checkout.
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Delivery Timeline: Instant delivery after successful payment, or within 24 hours in case of system delays.
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No Shipping Fees: Since these are digital products, there are no shipping or handling charges.
3. Address & Contact Information
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Customers are responsible for providing the correct shipping address and contact details.
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We are not liable for failed deliveries due to incorrect or incomplete addresses provided by the customer.
4. Damaged Shipments
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If your wedding album arrives damaged, please notify us within 48 hours of receiving the package, along with photos of the damage. We will arrange for a replacement after verification.
5. International Shipping & Duties
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International customers are responsible for any customs duties, taxes, or additional charges imposed by their country.
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These charges are not included in our product or shipping prices.