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Shipping Policy

1. Wedding Albums (Physical Products)

  • Order Processing: Orders are processed once payment is received and album design is finalized/approved by the client.

  • Production Timeline: Designing and printing usually takes 2–4 weeks, depending on customization.

  • Shipping Time: Delivery within India typically takes 5–10 business days after printing is complete. International delivery timelines may vary based on destination and customs clearance.

  • Shipping Charges:

    • Domestic shipping charges (if applicable) will be communicated at checkout.

    • International shipping charges vary by location and will be shared before confirmation.

  • Tracking: A tracking number will be provided once the album is dispatched.

  • Delays: We are not responsible for delays caused by courier companies, customs, or unforeseen circumstances.

2. Lightroom Presets & Website Templates (Digital Downloads)

  • Delivery Method: Delivered via secure download link sent to the email address provided at checkout.

  • Delivery Timeline: Instant delivery after successful payment, or within 24 hours in case of system delays.

  • No Shipping Fees: Since these are digital products, there are no shipping or handling charges.

3. Address & Contact Information

  • Customers are responsible for providing the correct shipping address and contact details.

  • We are not liable for failed deliveries due to incorrect or incomplete addresses provided by the customer.

4. Damaged Shipments

  • If your wedding album arrives damaged, please notify us within 48 hours of receiving the package, along with photos of the damage. We will arrange for a replacement after verification.

5. International Shipping & Duties

  • International customers are responsible for any customs duties, taxes, or additional charges imposed by their country.

  • These charges are not included in our product or shipping prices.

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